Coronavirus Update 🦠

March 25, 2020 1:54 pm Published by

GRANGE FAMILY DENTAL – CORONAVIRUS UPDATES 🦠

April 8, 2020

In the light of everything that is happening at the moment, Grange Family Dental would like to share some light-hearted images that we hope can bring a smile to your faces.
We wanted to show our patients we are going above and beyond the Australian Dental association (ADA) and Australian Government regulations in terms of dental PPE and infection control protocol.
Most of you may know Dr Jeremy loves trying new things, in saying that you may see him around the practice wearing some gel face pads (sicacare). He is wearing these to reduce any potential bruising the N95 masks may cause if worn for a prolonged period of time due to their tightness

 

Dr Lam protecting his face

Dr Jeremy Lam and staff keeping safe during COVID

 

April 1, 2020

🚨ANNOUNCEMENT 🚨 Due to the developing Covid-19 situation, we wish to inform you on the latest changes being made here at Grange Family Dental.

First and foremost, your health and the health of our staff are always our number one priority. We have been closely following the current updates from the government as well as the Australian Dental Association (ADA), and new recommendations have recently been made.

Following the advice we received from the ADA, we have made the tough decision to postpone all routine check-ups and cleaning appointments as well as deferring treatment that is deemed non-urgent. Please know this decision was not made lightly and it’s been made in line with the latest recommendations from the ADA.

Not to worry, we will continue to provide URGENT and EMERGENCY treatment at this time, but with this time situation rapidly evolving, this may change.

If you have any questions please don’t hesitate to get in contact with us, either by email, phone or SMS. If you have a check-up with us in the upcoming weeks, we will be getting in touch with you to reschedule them.

Lastly, we would like to say a huge THANK-YOU to all our incredible patients for your understanding at this time. We appreciate your understanding and support at this time.

Stay safe, look out for one and other and we can’t wait to see you all in the practice soon 🙏🏼❤️

 

March 26, 2020

Dear friends and the wider GFD family,

The federal government advisory board (AHPPC) has today urged all dental practices into level 3 restrictions.

This means any routine and none urgent treatment should be postponed where it is safe to do so. Therefore, the team at GFD has been going through each appointment one by one to determine if the appointment should go ahead or not.

We will be contacting all our patients who have an upcoming appointment individually to discuss this situation.

But what I also want to stress is that WE WILL NOT BE TURNING AWAY ANY EMERGENCIES and we will endeavor to stay open to look after all our patients who might develop any dental problems during this time.

Our phone line will always be open 24/7 and where it is not possible to bring you in, we will be able to do a “tele-dentistry” session over apps that allows face to face chat.

I want to thank everyone for all their support over the years and remind everyone that WE WILL BE HERE FOR YOU.🙋‍♂️

 

March 17, 2020

In response to the unfolding Coronavirus situation, we have decided to implement some additional procedures to ensure the continued health and safety of both our staff and patients.

  1. We firstly request, if you have an appointment with us and you’re feeling in the slightest unwell or feverish to get in contact with our receptionist to reschedule.
  2. If you’re attending our practice at this time, we all appreciate if you could follow our cleaning guidelines prior to your arrival. We have stationed a hand disinfectant at the front door of our practice. We ask that ALL patients please use this disinfectant prior to walking into our practice.
  3. We’re continuing to uphold the highest infection control in our practice. We’re taking extra precautions by;
    – A full surgery disinfect after very patient
    – A full practice disinfect 3 times a day (surgery, reception and recovery room) included.

Keeping you safe at our clinic

If there is a national lockdown, we will remain open for limited hours to treat emergencies only. These include: severe toothaches, severe bleeding and/or facial swelling.

Any questions please contact us on 07 3356 0166 or via email info@grangefamilydental.com.au

Here are some helpful websites if you wish to know more information:
health.gov.au
www.who.int

Thank you for your understanding 🙂

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This post was written by Jeremy

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