FAQ

This will be my first visit to Grange Family Dental, what should I expect at my appointment?

Unless you have been booked in for urgent treatment, your first appointment at Grange Family Dental will usually involve an examination of your mouth and dental x-rays to help diagnose any dental issues, a clean to maintain healthy teeth and gums, and a discussion about your expectations and concerns.

We are dedicated to helping you improve your oral health and smile, so if further treatment is required, our dentists will discuss with you all of your options and the associated costs. Feel free to ask as many questions as you need, it is important to us that you feel comfortable in all stages of your treatment.

How often should I have a check up and clean?

As per the Australian Dental Association, our dentists generally recommend a check up and clean every six months (although, this can vary between individuals). It is important to have regular dental check ups to help maintain good oral health and to help prevent the occurrence of dental issues. Dental plaque (or bacteria) is one of the main factors behind gum disease and dental decay, and by coming in for regular cleans, our dentists can keep your mouth at its healthiest.

The health of your teeth and gums can change greatly within six months, so it is important for our dentists to see you regularly to diagnose any emerging dental issues, and manage them before they become more serious. Our dentists will also give you individual tips on how you can look after your teeth to prevent any further issues.

It is important to note that dental problems don’t always cause pain. Often, you can have a decayed tooth or gum disease without any symptoms, and when you experience pain, it may be too late to treat the tooth simply.

Having regular check up and cleans will allow our dentists to pick up problems while they are small and easily managed, before they become painful.

At Grange Family Dental, we understand that life can get busy, so we will send you a recall card every six months, or give you a phone call if you wish, reminding you when you’re due for your next check up.

But I brush and floss regularly; do I still need to get my teeth professionally cleaned?

If you are brushing and flossing daily, it will certainly help to keep your teeth and gums clean. However, over time, plaque build-up will still occur, and if left for long enough, can lead to dental decay and periodontal disease. Periodontal disease (gum disease) is a condition where bacteria build up can lead to receding gums and bone around your teeth, which can increase tooth sensitivity, decay risk and in the worst case scenarios, wobbly or unstable teeth that may require removal.

Having your teeth professionally cleaned every six months will reduce the risk of gum disease, and help to maintain healthy teeth and gums.

I am happy to look after my teeth and gums with regular check ups, but I am concerned about the cost.

Studies have shown that those who have regular dental check up appointments often spend less time and money on their oral health as treatment is usually of a less invasive and less costly nature.

Do I need to have X-Rays?

Dental x-rays can help your dentist diagnose issues that may be hidden from the naked eye (e.g. Dental decay between teeth, bone loss around the tooth, dental abscesses). Early detection and treatment of dental issues can save time, money and unnecessary discomfort. Our dentists usually recommend standard x-rays of your teeth every 18-24 months. At Grange Family Dental, we have the latest x-ray equipment to minimise exposure.

I am in a private health fund. Can I do on the spot claims?

Our practice is fitted with HICAPS terminals and as such, on the spot claiming is a feature that we do offer if you present us with your private health fund card. This will eliminate the need for you to send receipts to your health fund and wait for reimbursement as it is all done on the day of your visit instantly.

If I have a broken tooth or toothache and it is after-hours, what should I do?

Still call Grange Family Dental and leave a message on our after hours recording service. Be sure to state your full name, contact number and the nature of your problem. At the start of the next working day, our friendly reception staff will return your call and offer you an appointment, usually on the same day.

When should I bring my children to the dentist?

We generally recommend you bring your child in to one of our friendly dentists at around 2-3 years old. In their first visit, they may just have a quick “ride” in the dental chair (even if they are sitting on your lap)! This will help your child become familiar with the sights and sounds of the dentist and not fear upcoming dental visits. Prevention and early intervention is essential in maintaining your child’s oral health.

By establishing a regular check up routine, your child will grow up comfortable with seeing a dentist, and accept dental visits as a part of their life and not something to be scared about.

My child has just had a fall and broken their tooth/lost their tooth, what do I do?

If your child has had an accident, call Grange Family Dental immediately. We will attend to your child on the day of the accident, and immediately if necessary.

In the case of a baby tooth being lost, it is not advised that you place the tooth back in their mouth. However, our dentists will still like to see your child to review the area and make sure everything is ok.

If an adult tooth has been loosened, moved or displaced (“knocked out”), it is essential you call a dentist immediately. In the instance that an adult tooth has been knocked out of its socket, it is important to see a dentist immediately, as time is essential to the tooth being successfully replaced into its socket. Please let our friendly reception staff know this has occurred and one of our dentists will be available to see your child immediately. If the tooth is still in your child’s mouth, keep the tooth in their mouth and advise them to keep the tooth pressed against their cheek with their tongue until they reach the surgery. This is important, as the tooth should be kept in saliva to help the long-term prognosis of the tooth. Even if the tooth is on the floor, do NOT rinse the tooth in WATER. Simply pick the tooth up and place it in your child’s mouth for the best result (or if you do not wish your child to do this, you can rinse the tooth in MILK first to clean it, and then place it back into your child’s mouth as described above). Our dentist will then re-position the tooth in its socket and have a discussion with you about what needs to be done, and what can be expected in the future.

If you are unable to get to a dentist within an hour, and your child has knocked out an adult tooth, it is important that the tooth is either cleaned/rinsed with milk or by saliva. At this stage, it is advised that you place the tooth back into the socket as best you can while waiting to see a dentist.

I’m scared of the dentist… Can you still help me?

Of course we can. Please talk to us and let us know why you feel this way. Our dentists understand that a visit can be very daunting for a whole range of reasons. The more you tell our dentists, the more they can ensure that the reason for your fear can be avoided or addressed. We at Grange Family Dental pride ourselves on our ability to treat everyone in a kind, gentle and easy to understand manner. Our goal is to always work in a calm environment, and help you work towards regular lifelong dental maintenance and prevention of further issues.

What happens if I can’t make my appointment?

If you know that you are unable to attend a pre-booked appointment, please let us know as soon as possible so we can reschedule your appointment to a time that suits better. If given enough notice, we can often offer your scheduled time to another patient who may be in need of an appointment.

 

If you have any other queries, please feel free to call us on 3356 0166.